Heart Motif Gold-Plated Necklace

We take great care in packaging every order, but if your product arrives damaged, don’t worry.
Please share a clear unboxing video (without pause) within 2 days of delivery, and we’ll review it for a replacement.

We currently don’t offer returns or exchanges for reasons other than damage.
In case a refund is approved, the order amount (excluding shipping) will be processed within 5–7 working days.
Once an order is placed, cancellations are not accepted.

We want your jewelry to reach you quickly and safely.
All orders are processed within 1–3 business days and shipped through trusted courier partners with tracking.

You’ll receive a delivery notice email with your tracking link once the order is dispatched.
Delivery usually takes 7–10 business days depending on your location.
All shipments are insured for the full value of your purchase.

Your jewelry is made with delicate craftsmanship, so a little care keeps it shining longer:

• Avoid direct contact with water, perfume, or harsh chemicals.

• Wipe gently with a soft dry cloth after every use.

• Store in a dry, airtight jewelry box away from sunlight.

• Handle with love — every piece is handcrafted with care.

Every order is shipped in our signature KV Designers velvet box — ideal for gifting or personal keepsake.
All products go through multi-step quality checks before dispatch.

Your purchase is always:
Authentic   Premium Quality   Safely Packed  With Care